Job Opportunity at bukalapak February 2025

Account Management Specialist

What does the day-to-day look like?

Find new pipeline of client, dealing, and close the deal
Be the primary point of contact, build and maintain strong, long-lasting client relationships
Responsible for working with the team to onboard and integrate new customers and has good product knowledge (VIP customers acquisition on Virtual Products (PPOB, e-wallet, etc.)
Responsible on managing/maintaining the key client accounts and develop new business with existing clients and/or identify areas of improvement to meet the target
Perform sales activity, develop sales plan, able to conduct sales pitch as well as sales deck with supervision & forecasting to achieve monthly GMV and Revenue target
Consistently meet given goals and matrixes and willing to work hard towards meeting those goals
Responsible for ensuring that profitable sales volume, generate targeted leads, and strategic objective targets are met
Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
Responsible for keeping current clients satisfied and delivering exceptional client service on problem-solving skills on a day-to-day basis
Ensure the timely and successful delivery of our solutions according to customers needs and objectives
Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service
Monitor and analyze client usage of our product
Liaise between the customer and internal teams
Delivering client-focused solutions based on client needs

What does amazing look like? 

Bachelor's degree required from reputable university, preferably in Business or a related field
Minimum 2 years experience in a related position, preferably working with E-commerce business or has been working on provider principle
Highly-motivated and able to thrive in a results-driven environment
Excellent negotiation skill, analytical, time management, critical thinking, resourceful, a problem solver and able to think outside the box
Natural relationship builder with integrity, professionalism, and maturity
Possess sales characteristic (ie. people person), and has experience in Sales with a good track record is required

Note:

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Tag: S1, Commerce, e-commerce, hustler.

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