Work Opportunity at GoTo Financial in Mei 2023 - Loker Startup

Risk Collection Strategy - 8287

About the Role :

We are seeking a highly analytical and detail-oriented Collection Strategy Analyst to join our team. The Collection Strategy Business Analyst will be responsible for developing and implementing strategies to optimize the collection of BNPL & Cashloan. The successful candidate will have strong problem-solving skills, a keen eye for detail, and the ability to work independently and as part of a team. The Collection Strategy Business Analyst will work closely with other members of the credit risk team & operation team and will be responsible for analyzing data, developing and implementing strategies, and monitoring results.

What You Will Do :

Design and drive implementation for consumer loan’s collection strategy regionally, including but not limited to workflow design, phone collection strategy, site collection strategy, legal procedure, outsourced management, etc.
Work closely with (1) local teams to consolidate CRM related system requirements and, (2) Product/Development teams to oversee implementation plans.
Monitor and manage call system and metrics, involving in setting KPI, report monitoring, parameter management, call strategy alignment and initiation and enhancement.
Study business operations and the local market to make determinations about its ongoing competitive outlook.
Regularly communicate with local collection teams to understand collection pain-point to further improve collection via system enhancement
Conduct necessary data analysis and UAT plan, monitor key performance indicators, present findings and recommendation to senior management.

What You Will Need :

Minimum 2 years of experience in the loan collection, credit risk management or project management area.
Proficiency in SQL, Python is a must, and Tableau is preferred.
Excellent analytical thinking and solid experience in data management.
Ability to clearly communicate complex results to technical experts, business partners, and executives.
Working experience in Retail Banking, Consumer Finance, e-Commerce, Consulting, Credit Ratings Agency will be an advantage.
Familiarity with any Call/Auto-Dialler system is a plus

Note:

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Tag: analyst,Fintech

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