Work Opportunity at Xendit in November 2022 - Loker Startup

Account Manager - Crypto

Key objectives

• Be a trusted partner and advocate for Xendit's valuable customers
• Build strong happy customers relationships to achieve long-term success
• Determine customers' needs, goals, and dreams, and collaborate with them to implement solutions
• Monitor and manage customers' health
• Work as part of the team to develop strategies for scale and growth

You may be a good fit if you

• Have at least 5 years of experience in client-facing roles within a rapidly growing organization
• Have experience in Fintech/ Cryptocurrency/ SAAS/ startup companies
• Can operate in a highly ambiguous and fast-paced environment 
• Have a knack for working well with a wide range of people, both internally and externally, and am able to empathise with them
• Have a natural curiosity as to how businesses work and move money, and will be an advocate for our top customers
• Can effortlessly navigate tough negotiations and formulate positive outcomes for all parties
• Are great at technical troubleshooting and are comfortable with technical terms
• Can understand APIs and able to explain clearly to technical customers
• Can structure complex enterprise requirements, craft custom solutions, and lead integration conversations in a consultative manner
• Have a flair for data analytics and are familiar with Excel and SQL
• Have project management experience, and can manage stakeholders’ expectations
• Possess superior verbal and written communication skills in both Indonesian and English
• Are weirdly passionate about Payments, Finance, Trading, Cryptocurrencies, Software, and Startup

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